As an SAP Customer

You rely heavily on business intelligence (BI) tools such as Business Warehouse (BW), BW/4HANA, Business Planning and Consolidation (BPC), and BusinessObjects (BOBJ) to transform raw data into insights and actions that advance your business.

If your enterprise is understaffed, facing extensive reporting issues, or lacking advanced SAP BI skills, then it’s time to enlist the expertise you need to take 100% advantage of your BI toolset.

Spinnaker Support’s SAP BI Managed Services do just that: provide ongoing, customized assistance for your SAP BI and reporting products.

The Advantage of Managed Services for SAP BI Tools

In today’s competitive environment, keeping your BI applications running at peak performance is crucial. If you cannot use your systems to generate insightful reports or data analyses in a timely fashion, your enterprise can face substantial losses in productivity, revenue, and even customer satisfaction.

For those operating SAP’s complex BI products, Spinnaker Support’s global team augments your reporting and analysis operations – regardless of whether the product version remains covered by SAP Support.

Spinnaker Supportがサポートするもの

Our BI packages are each designed around an SAP product – BW, BW/4HANA, BOBJ, and BPC – and can be contracted as standalone or in combination. Each package is a collection of product-specific services that we customize based on an assessment of your current state and anticipated needs.

  • SAP BW
  • SAP BW/4HANA
  • SAP BOBJ
  • SAP BPC

SAP Business Warehouse (BW)

  • BI 7.0
  • BW 7.01 and later
  • BW/4HANA 1.0 and later
詳細はこちらから

SAP BW/4HANA

  • SAP BW/4HANA 1.0 and later
詳細はこちらから

SAP BOBJ

  • SAP BO XI R3.0 and R3.1
  • SAP BO Business Intelligence 4.0-4.3
詳細はこちらから

SAP BPC

  • SAP BPC 10.0 and later
  • SAP BPC 11.01 for BW/4HANA
詳細はこちらから

Spinnaker Supportを選ぶべき理由

当社のサポートとサービスが他社のものよりも一歩進んでいるのには、いくつもの理由があります。その一部をご紹介します。

協力的

貴社のチームの延長線上にいる存在として役割を果たし、注意深く耳を傾け、貴社の優先順位に沿った形で作業を進めます。

エキスパート

Our engineers average 10 - 20 years of experience managing SAP, Oracle, and CRM solutions

迅速な対応

Our third-party support response time is less than 15 minutes (and usually under 5)

先を見据えている

As business changes, we’ll help you establish a secure, stable path forward

お客様の成功を大切にする

We live and breathe enterprise software, and we’re passionate about solving your problems

先駆者

When it comes to third-party support and managed services, we do it better than anyone – and for less cost

125+

SAP products covered

The Best SAP BI Specialists, at Your Service

We have assembled a knowledgeable, award-winning global service teams of Basis engineers, reporting application specialists, and developers to help you avoid or eliminate issues that can impair system performance and cause disruption to your business.

Our engineers average 19+ years of broad SAP experience, with knowledge that extends beyond reporting tools to over 125 SAP products, the entire technology stack, cloud platforms, and the various sources of reporting data.

READY FOR A PHENOMENAL SERVICE EXPERIENCE?

貴社のニーズに合わせてカスタマイズした特別なマネージドサービスを提供するプロセスの詳細については、ぜひ当社にご相談ください(無料)。

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